Residential Service Manager/Person in Charge (PIC)

Residential Service Manager / Person in Charge (PIC)

Location: Galway

Contract: Permanent, Full-Time (39 hours per week)

Salary: Competitive (DOE)

About the Role

Cpl Healthcare, on behalf of a leading disability services provider, is currently seeking an experienced and motivated Residential Service Manager / Person in Charge (PIC) to lead and manage a designated residential centre in Galway.

This is a key leadership role with responsibility for the delivery of high-quality, person-centred services to people with disabilities and acquired brain injuries. The successful candidate will ensure full compliance with HIQA regulations and relevant legislation, while fostering a culture of excellence, inclusion, and continuous improvement.

Key Responsibilities

• Provide overall leadership and operational management of the residential service

• Act as the registered Person in Charge (PIC) for the designated centre

• Ensure services meet the needs, wishes, and rights of service users

• Maintain compliance with HIQA standards and all relevant legislation

• Promote safeguarding and protection of all residents

• Lead, support, and develop a large multidisciplinary staff team

• Manage resources effectively, including staffing, budgets, and facilities

• Identify and manage operational risks and implement corrective actions

• Promote a positive workplace culture aligned with organisational values

• Work closely with Regional Management and key stakeholders

• Participate in an on-call rota as required

Essential Requirements

• Relevant third-level qualification (NFQ Level 8) in Health or Social Care Management (or equivalent)

• Minimum of 3 years’ experience in a management/supervisory role in health or social care

• Strong knowledge of HIQA regulations and compliance requirements

• Full, clean driving licence

• Proven leadership and people management experience

• Excellent organisational, communication, and IT skills

• Ability to manage multiple priorities in a dynamic environment

Desirable Criteria

• Experience working with people with Acquired Brain Injury

• Mental health training or experience

• CPI and Safeguarding training (or willingness to undertake)

• Experience designing and implementing support programmes

Key Skills and Attributes

• Solution-focused and proactive leadership style

• Strong financial and analytical skills

• Commitment to person-centred, inclusive service delivery

• High attention to detail and accuracy

• Strong decision-making and problem-solving abilities

• Ability to work collaboratively across teams and services

Why Join Us?

• Opportunity to make a real difference in people’s lives

• Supportive and values-driven organisation

• Ongoing professional development opportunities

• Competitive salary and benefits

• Collaborative and inclusive working environment

To apply, or for more information, please reach out to Zoe Lawlor -

Email: zoe.lawlor@cplhealthcare.com

Phone: 01 947 6238