King’s College Hospital NHS Foundation Trust part of King's Health Partners Academic Health Sciences Centre (AHSC), is one of the UK’s largest and busiest teaching hospitals with a turnover of nearly £1 billion, 1.5 million patient contacts a year and more than 11,500 staff based across 5 main sites in South East London.
The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) site in Camberwell and the Princess Royal University Hospital (PRUH) site in Bromley.
The Division of Urgent Care, Planned Care and Allied Clinical Services is looking to recruit an enthusiastic and energetic individual to the post of Float Ward Administrator to join our patient focused team. You will work full-time by working Monday to Friday 8 a.m. to 4 p.m. You will be a pivotal member of the team as you will cover the wards of colleagues on planned and unplanned leave thus a flexible approach to your duties is vital to succeed.
You will be the first point of contact on the ward for patients, staff and visitors therefore you will wear a uniform. You will be responsible for accurately maintaining the activity data on PIMS, our patient information management system, ensuring all data is correct. You will book patient transport, order the ward stocks, send discharge notifications to GPs whilst generally assisting the Ward Manager and the team administratively.
You will already be an excellent team player and be capable of building excellent working relationships with members of the multi-disciplinary team and other hospital departments. You will have an excellent understanding of, and be currently successful in, meeting the needs and demands of working with the general public whilst remaining calm under pressure. These talents will be clearly demonstrated in your application.
Previous NHS administrative and customer care experience within a hospital environment is vital, however experience in a customer facing role within other businesses in the public sector may suffice. The ward activity can be fast paced so a flexible approach and an ability to multi-task is key as you may be required to assist in cross-covering more than one ward at a time.
You will be well-organised with excellent verbal and written communication skills and possess a polite and helpful telephone manner. You should be computer literate with experience of the Microsoft Suite of applications including Outlook, Word and Excel and you will hold EDCL or MOST certification (or equivalent). You should be educated to GCSE level including an A-C grade in English. You will have a great eye for detail as your application form will attest and which will be assessed during the shortlisting process so you should quality check before submission.
This role is essential to ensuring our patients have a positive experience throughout their stay. Experience of using PIMS Admissions\ Discharges\Transfers) and Sunrise EPR is advantageous but not essential as training is given.
Please note that the closing date of 27th March 2019 is given is a guide as we reserve the right to close this vacancy when we have received sufficient applications, so we advise you to submit your application as early as possible to avoid disappointment
The recruitment process will be as follows:
- All applications should be made on-line via NHS Jobs and the selection process will include whether or not you meet the essential criteria in the Person Specification in the first instance. Therefore you should consider the Person Specification and Job Description closely.
- Interviews will then be held between on the 1st, 3rd and 4th April 2019.
For further details / informal visits contact:
- If you would like to discuss this post further please contact Sue Zahra-Hall, Admin Services Manager on Applyor Carolyn McEvoy, Ward Admin Team Leader on Apply.
Sue Zahra-Hall, Admin Services Manager on Apply
or Carolyn McEvoy, Ward Admin Team Leader on Apply
- Check your email account regularly as this is how we will communicate with you
- If you delete the job from any of your accounts, you may be prevented from accessing further communications
- To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
- Please provide email addresses for referees where possible
- Click here to see the range of benefits we offer
- Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy
- All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their