Patient Access Coordinator

London, Greater London, England
£ 23213 - 25195 Per year
Full time
Job level
Qualified (non-manager)
13 Sep 2019
13 Oct 2019

Job Description

The commitment of our 17,100 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2018 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.

Patient Access Coordinator Band 3
An exciting opportunity has arisen within Plastic Surgery Department for a full time Patient access officers to join our busy administrative team. This is an exciting and challenging role within the Patient Access Team in which the post holder would have an opportunity to make a direct positive impact on patient experience within the Trust.
The successful applicant will be responsible for booking outpatient appointments in line with the NHS 18 Week Patient Pathway and responding to patient queries via phone and email and will be reception based and all general responsibilities that come with it.
The post holder must be IT literate and have the ability to navigate trust IT systems as well as monitor the utilisation of outpatient clinics.
The role requires the ability to liaise with all disciplines of staff i.e. Directorate Managers, Consultants, Nurses and administrative colleagues.
The successful candidate will work well as part of a team, be professional and personable at all times, able to multi-task as well as being able to work under pressure.
Candidates must be flexible to the needs of the service, attend meetings as and when necessary and have excellent communication skills. This is an opportunity join a great team and environment where you are enabled to develop.
The closing date for applications is Sunday 22th September 2019 at Midnight.
For further details / informal visits contact:
If you have any questions regarding the role please feel free to contact Nathan Josephs - Apply or Nisa Dhokia - Apply

Ref: COF5529

Guy's and St Thomas NHS Foundation Trust - 56 jobs
This job was posted to Health care administration in London, Greater London, England

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