Head of Quality, Safety and Service Improvement

Cpl Healthcare in partnership with our client is currently recruiting a Head of Quality, Safety and Service Improvement for their organisation based in the West of Ireland. This organisation is dedicated to supporting people with intellectual disabilities and/or autism, along with their families and offer a diverse range of services including residential and respite care, home-sharing programs, supported living, adult day services, therapeutic and social work supports.

The successful candidate will

·      play a pivotal role in driving quality, safety, and continuous improvement across all services.

·      responsible for developing a culture of excellence, person-centred care, and regulatory compliance.

·      oversight of clinical and non-clinical governance, incident management, policy development, audit and risk processes, staff training, complaints management, and alignment with national healthcare standards.

·      leading strategic initiatives, advising on service development, supporting managers in achieving compliance, and ensuring quality and safety are embedded throughout operations.

Interested candidates

Essential Criteria (must-haves):

• A relevant Level 8 or higher qualification in one of the following:
• Quality, Safety, Risk Management, or Clinical Governance in Healthcare
• Social Care + a qualification in Quality/Safety/Risk
• Registered Nurse (NMBI) – RNID/RGN/RMHN desirable

• At least 3 years’ senior management experience in a healthcare setting
• Proven experience in clinical governance, service planning, safety, and risk management
• Demonstrated experience in leading change and implementing quality and safety improvements
• Experience dealing with regulatory compliance (HIQA, HSA, etc.)

• Strong leadership and management skills
• Excellent understanding of regulatory frameworks (HIQA, HSA, etc.)
• Strong interpersonal and communication skills (written and verbal)
• Proven analytical, audit, and problem-solving abilities
• Ability to manage and lead audit, policy development, and risk registers
• High IT proficiency and report writing skills

• Full, clean driver’s licence and access to transport
• Flexibility and reliability
• Professional and confidential conduct
• Willingness to participate in an on-call senior management rota

Desirable Criteria (adds value):

• RNID/RGN/RMHN qualification
• Proven ability to develop and deliver staff training
• Familiarity with National Standards (e.g. HIQA’s Safer Better Healthcare, infection control, hygiene standards)

For further information please contact Keelin on Apply/ Apply