Nursing Site Manager - State-of-the-art Hospital

Nursing Site Manager

Location: On site / Lucan, Co. Dublin, Ireland

Salary: Competitive Salary

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Job Purpose

The role is responsible for the provision of quality service in line with standards of nursing practice. As a key member of the senior nursing team, the Nursing Site Manager (NSM) will demonstrate managerial and leadership skills, working collaboratively with the Director of Nursing and Transformation, Senior Management Colleagues, Heads of Departments, Clinical Nurse Managers and Allied Health Professionals. This role also involves communication and collaboration with the Consultants, ensuring efficient and effective care of their patients. To oversee the management of resources including staffing and staff development. The position requires a strategic approach to the development of services and structures, bracing continuous quality improvement and the management of changes necessary to achieve organisational objectives. The role will require some flexibility and will consist of a combination of day and night shifts to ensure continuity of care on a 24hour basis.

Job Background/Context

Our client is a 112 bed private hospital providing a full range of medical and surgical care across a broad spectrum of specialities. Each Ward provides a range of services and this role is important in making a significant contribution, developing and maintaining best practice in nursing services.

Essential Criteria

Knowledge/Experience

• Be registered in the general division of the Register of Nurses maintained by NMBI

• 5 years’ experience in an acute hospital setting

• Demonstrate knowledge and understanding of the development and delivery of a comprehensive service, meeting a full range of key targets and making significant improvements

• Worked with a diverse range of stakeholders internal and external to achieve successful outcomes

• A proactive hands-on ‘can do’ attitude

• Demonstrated capability in change management

• Hold an up to date ACLS course or a willingness to undertake same.

• A health care management qualification is desirable at third level/ or level 9 on the National Qualification Authority of Ireland (NQAI.)

• Previous Management Experience

Skills/ Competencies (As per the HMC Competency Framework)

• Technical and Professional Expertise

• Management and Leadership

• IT skills

• Commitment to Quality

• Resource Management

• Building and Maintaining Relationships

• Communication and Interpersonal Skills

• Problem Solving & Decision Making

Key Responsibilities

Operations

• Be responsible for the safe and effective operations of Nursing services towards ensuring patients have safe and timely access to services, expertise and support on a 24 hour basis.

• Provide clinical leadership, support, expertise and managerial advice to all staff in the clinical area

• Ensure that the day-to-day activities and resources of the hospital are managed and co-ordinated throughout, so that a first class patient focused service is delivered

• Be aware of all policies in relation to fire prevention, moving and handling, major emergency, waste management and risk management and implement these.

• Promote and maintain a high standard of nursing care, to ensure the safety and wellbeing of all patients and staff and maintain an excellent hospital image at all times. Support service areas in day to day operational delivery of services and manage any professional or operation issues that required action and escalation.

• Provide leadership and support to the nurse managers to enable and empower them to deliver high quality safe patient care and ensure agreed objectives and policies set are achieved.

• Provide continuous improvement recommendations to the Director of Nursing & Transformation and wider executive team where necessary.

• Develop effective workforce planning in conjunction with CNM’s. Be able to forecast trends regarding skill/case mix to ensure effective short and long term workforce planning.

• Ensure that all nursing and support services are managed to optimise effectiveness, quality, safety and efficiency.

• Ensure co-ordination of staff deployment across service units/wards to meet fluctuations in demand.

• Evaluate the systems of nursing care delivery and recommend changes in nursing procedures, practices and policies in order to reflect an evidence-based practice approach to service delivery working closely with Nursing practice development department in the hospital.

• Participate in inter-disciplinary and inter-service policy planning groups in order to effect optimal clinical and non clinical service delivery to service units/wards.

• Provide reports on matters affecting the implementation and monitoring of the service plans against the targets set.

• Manage and control agency and bank utilisation across the hospital.

• Be responsible for effective Bed utilisation in collaboration with CNM’s by reviewing booking forms and highlighting opportunities for maximising utilisation through cost effective patient management and facilitating out of hours and emergency bookings in conjunction with discharge planning.

• Maintain an accurate and timely knowledge of bed availability using the “Hospital Status at a Glance” lean methodology. To ensure real-time patient discharge and admissions is recorded and beds assigned for patient care in accordance with hospital policies.

• To manage the split of urgent/emergency and scheduled/ elective care to effect the daily placement of unscheduled and scheduled admissions efficiently.

• To collaborate with information systems in collating data on the frequency of peaks and troughs of bed usage etc. in order that the hospital management can be better informed and work towards more effective bed utilisation and occupancy

• Participate in internal performance meetings and have a full working knowledge of patient’s access in line with service areas.

• Assist with corporate initiatives aimed at cost effectiveness and improving patient flow.

• Support CNM’s and Patient Flow Manager in actively managing complex discharge planning situations

• Proactively manage patients lengths of stay

• Support and manage all staff including medical staff, ensuring good systems are in place for annual leave, sick leave and appropriate plans in place for replacing staff including short notice absence.

• Liaise with household services and Infection Control Department to ensure cleaning services are of highest standards and auditing compliance with relevant standards.

• Conduct audits of charts, daily entries and communication boards.

• Working with the nurse managers to ensure the effective implementation of key projects to agreed timelines and budgets and ensure targets are met.

• Develop a process of effective team work through the nursing function and with multidisciplinary teams.

• Ensure that an effective working relationship is maintained between nursing departments and support functions.

• Establish collaborative relationships with external stakeholders in the public and private sectors.

• Contribute to relevant committees and working groups as requested by Director of Nursing and Quality.

• Act as an agent of change throughout the organisation to enable the organisation to grow and develop its services.

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